I have, to some extent, vaguely considered marketing one of the 'darker arts', and never delved into the merits or workings of 'brand'. 'I just need to update my website', I thought. But I put my trust in Davina who reassured me the two were related. I'm very pleased I did. Her process was an enlightening and valuable one, both as a team and as a business - one which drew out our motivators as individuals and our core values as an organisation. She brought to life all that we did and how we stood apart in our industry. Davina struck a terrific balance between guiding and informing that process, honing our thinking and allowing our own message to come through. She is thorough, insightful, thought-provoking and a delight to work with. She carried the process through to its end, delivering on time and on budget. I thoroughly unreservedly recommend her.